Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a mistake through your local shipping and delivery service and might like to terminate your order, very first check your e mail and/or spam filter this means you clicked upon the correct shipping and delivery address and/or WEB ADDRESS. Once this has been done, in case you are nevertheless interested in continuing, simply answer the email with the information on your request and you may greatly appreciate any kind of assistance you might offer. For specialized issues, you might need to make contact with customer support via their contact number: (Toll Free). Alternatively, if an individual have any other questions, you can send us a great email and we all will try our best to assist you.
Your package appear at your current door within seven to ten functioning days. Take note that will shipping times may possibly vary from 1 courier company in order to another. It is therefore, constantly preferable to purchase with a reliable company. To aid ensure your package arrives safely, all of us always advise that you sign your parcel’s “Thanks With regard to Sending” section mainly because it arrives. Your regional delivery services usually are required to obviously display this signature confirmation on all sent items, which include Element Vape goods.
When your parcel is here at your entrance, you will have to collect it as soon since possible. This is usually normally done by simply completing a self-addressed, stamped envelope together with your return address and tracking amount. Upon arrival, keep your unit is completely charged and prepared to start out using this immediately. Usually do not wait around for your Component Vape product to be able to warm up; that can not be stressed enough, especially in the case associated with rechargeable batteries.
As layed out within the above passage, when shipping to UK residents, delivery will be facilitated by among our across the country network of courier companies, such because DPD, FED EX LOVER or UPS — but please allow for additional charges to be obtained into consideration whenever placing your order. Customers located within the Republic of Ireland are not authorized to purchase online. In most cases, consumers located within the particular Republic of Ireland will be struggling to purchase the object by using credit playing cards or debit cards. We all are currently experiencing some issues along with credit card scams in The european countries and certain instances, payments made using these methods may possibly be declined or perhaps reversed. In inclusion, all deliveries in order to EU customers may be controlled by fees and import duties.
When shipping internationally, you should note that traditions procedures are extremely time-consuming and usually require the help of a great independent customs dealer. In the situation of an imported product, delivery times will be reliant on your courier’s international delivery service and transit periods may greatly surpass our internal shipping estimates. In case you are unsure of expected flow times, please contact us immediately. International orders will typically arrive within 3 to 5 business days after payment has recently been received.
For those questions relating to this matter, please note that every queries should be directed towards our corporate headquarters. Should a person need to make modifications or inquire regarding our services within general, you may do so in anytime during enterprise hours, Monday by means of Friday, except Weekend, Wednesday, and Thurs. Should you have got any other concerns, you can both contact our customer service team or one of our sales representatives on the main office. In case you prefer to location your order on the internet, you are welcome to visit our website and follow the simple instructions provided. All billing and ordering information will be provided from the click of a button.
As always, we strongly recommend that all orders be paid with regard to completely before delivery or delivery regarding products. Any modifications to shipping or perhaps delivery policies will probably be clearly indicated upon Vape Pen receipt of repayment. In the celebration of a defect in any product, please contact all of us right away for a return or replacement. As long since your satisfaction will be our most critical, we all will work with you to make certain that you have the absolute best electronic products available.